Product disclaimers and Legal Policies

Website Design

Early Termination Fee
An early termination fee may be applied to website plans canceled prior to project completion, please see our Terms of Service for more information.

SSL Certificate
SSL Certificate is free for 1 year with purchase. After the initial free year, SSL will automatically renew at the then-current price until canceled.

Product Auto Renew
Products will automatically renew until canceled. You may turn off the auto-renewal feature by visiting your K360 account.

Hosting

Free Half Hour of Maintenance with Hosting
K360 offers a free half hour with every hosting package $30.00 and higher. You may or may not have a content management system installed with your website, but you always have K360 at the other end of an email. Simply email the change in with the domain and the page (easiest to cut and paste the page address). Be very specific with your changes, and if you know you will have many of them send them all at once. Sometimes we can do multiple changes to a website in the same amount of time that it takes to do one. If there is a change or addition that is sent that will take longer than the allotted half hour, you will be notified and a bid will be given before work exceeds the half hour. Although we cannot promise delivery times on work orders due to complexity and amount of work in front of the work order, most work is done within an hour. Our Free Half Hour of Maintenance program is based on a “use it or lose it” concept, as the free half hours do not accrue. They expire every month if they are not used. This program may expire with written notice through email at any time.

Website Migration with the current (CMS)
Instead of building a new website, we can move your content to our hosting and keep your current workflow intact. Provided your CMS is mainstream and a program we can manage. K360 will determine if there is an additional cost to maintaining or upgrading functionality.

Hosting Backup System


Content Recovery Process


3rd Party Services and Products

K360's relationship with out 3rd party products and services
We are a consulting firm. We perform tasked based on our own recommendations. Our clients are paying for our time and opinion. The time and effort put forth as a result of our initial agreement will not be subject to renegotiation. All clients can continue to use part of any service offered as all of our services are independently modular. Our 3rd party vendors are paid in full, up front and will render services in the agreed upon timeframe. K360 Solutions reserves the right to refuse any project or proposal ay any time after careful consideration.

Educational Services
We offer educational services for pay and will expect our clients to have a workable knowledge of user responsibilities in regards to operating the software purchased.