K360 On Demand

K360 On Demand

$1,500.00

Get On Demand IT Service!

$1500/setup fee: For small businesses, we provide service in real-time with no strings attached.  Our professionals will remote into your problem and create a lasting solution.

Services include:

  • Secure Remote PC Diagnosis
  • Virus/Adware clean and recovery
  • Remote PC Troubleshooting and Software repair
  • Data and File Restoration
  • PC Performance Tune-Up
  • PC Hardware/Software Consulting/Recommendations
  • PC Support – Flat Rate 1 hr $130.00

Description

Desktop Management Services “Add-On!”

[Get a quote…] Supporting desktop users can take a sizable chunk out of an IT team’s time. That’s why many enterprises are turning to us—and discovering that their costs and risks are reduced, and their skilled internal tech personnel is freed from routine, time-consuming tasks.

A Handful of Advantages

Reducing costs, risks and time aren’t the only business benefits of Desktop Management Services by ALS. You also gain:

  • Workplace computing where and when you need it
  • Predictable expenditures, with fixed-price contracts
  • Lower total cost of ownership (TCO)
  • Guaranteed SLAs, including fix times
  • Simple, efficient incident reporting, with a single phone call
  • Maximize ROI and economies of scale from your IT investment
  • Improved efficiency of systems operations
  • Security, resilience, availability and consistency
  • Greater user satisfaction and increased productivity

Desktop Support

You also gain remote or onsite technical support for your desktops, laptops and networked printers. We’ll manage the resolution of all technical issues—including connectivity, OS (Windows Apple, Linux or Novell) and hardware incidents—as well as manage your third-party support providers.

We’ll also:

  • Investigate application software incidents and escalate to an appropriate support provider if needed
  • Manage remote updates for OS and application software
  • Track all reported incidents and provide you with updates and reports.

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